Privacy Policy for AircraftMD

‍1. Overview
‍
‍AircraftMD (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request service, or communicate with us.

We operate as a mobile aircraft maintenance provider based in Cochrane, WI, serving general aviation and agricultural aircraft owners throughout the region.

‍2. Information We Collect
‍We collect information to provide and improve our services. This may include:
‍
‍Information You Provide Directly
- Your name, email address, and phone number when you contact us or request service
- Aircraft details (make, model, registration number) related to maintenance requests
- Billing and payment information (processed securely through third-party providers)
- Any additional information you voluntarily share through forms or emails
‍
‍Information Collected Automatically
- When you visit our website, we may automatically collect:
- Browser type, device type, and operating system
- IP address and approximate location
- Pages viewed, time spent, and referral sources
- Cookies or similar tracking technologies (see below)

‍3. How We Use Your Information
‍We use collected information for legitimate business purposes, including to:
- Respond to service requests and schedule maintenance
- Provide estimates, invoices, and work documentation
- Improve website functionality and user experience
- Send service updates, reminders, or follow-ups (you can opt out anytime)
- Maintain records for regulatory or compliance purposes
‍
We do not sell or rent personal data to anyone — ever.

‍4. Cookies and Tracking
‍Our website may use cookies or similar technologies to:
- Improve site functionality
- Analyze traffic and usage patterns
- Remember preferences or form inputs
‍
You can adjust your browser settings to refuse or delete cookies, but some parts of the site may not function properly if you do.

‍5. Data Storage and Security
‍We take reasonable precautions to protect your information:
- Secure hosting and encryption for sensitive data
- Limited access to internal records
- Regular updates and monitoring for site security

However, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.

‍6. Sharing Information
‍We may share limited information only in the following cases:
- With trusted third-party vendors (e.g., payment processors, email providers) who help us operate the business
- To comply with applicable laws or respond to legal requests
- To protect the rights, property, or safety of Aircraft MD, our customers, or others

All vendors handling data on our behalf are expected to uphold equivalent privacy standards.

‍7. Your Rights
‍Depending on your location, you may have rights to:
- Access the data we hold about you
- Request corrections or deletions
- Withdraw consent for communications
- Request a copy of your personal data

To exercise these rights, contact us using the details below.

‍8. Links to Other Websites
‍Our website may contain links to external websites or payment portals (e.g., PayPal).
‍
We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

‍9. Contact Us
‍If you have any questions about this Privacy Policy or how we handle your information, contact:

‍AircraftMD
Cochrane, WI
philip@aircraftmd.com
507-513-2216